Terms and Conditions

Terms governing the use of this website, service inquiries, communications, scheduling, and related business operations.

Terms & Conditions

Effective Date: April 25, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website operated by Pinnacle Pro Cleaning Service (“Company,” “we,” “our,” or “us”), including all content, service information, quote requests, forms, communications, and related website interactions.

By accessing this website, submitting a form, requesting a quote, scheduling services, or communicating with Pinnacle Pro Cleaning Service, you agree to these Terms. If you do not agree, please discontinue use of this website.

Website Purpose

This website provides general information about the commercial cleaning and janitorial services offered by Pinnacle Pro Cleaning Service. Services may include commercial cleaning, janitorial services, office cleaning, medical office cleaning, school cleaning, restroom sanitation, carpet cleaning, floor maintenance, interior window cleaning, move-in and move-out cleaning, and related facility cleaning services.

Website content is provided for informational purposes only and may be updated, modified, or removed at any time without notice.

No Guarantee of Service Availability

Submitting a quote request, contact form, phone call, email, or other inquiry does not guarantee service availability, acceptance of work, scheduling, pricing, or formation of a service agreement.

All services are subject to availability, staffing, scheduling, location, service area limitations, facility conditions, safety concerns, operational requirements, and written approval by Pinnacle Pro Cleaning Service.

Estimates, Quotes & Pricing

Any estimates or pricing discussed through the website, phone, email, text message, walkthrough, or other communication are preliminary unless confirmed in a written proposal, invoice, service agreement, work order, or approved authorization.

Pricing may vary based on factors including:

Facility size
Condition of the property
Scope of work
Cleaning frequency
Service schedule
Occupancy levels
Access limitations
Special service requests
Supply requirements
Changes in client needs or facility conditions

Final pricing, service scope, and scheduling are confirmed only through written approval by both parties.

Commercial Cleaning Services

Pinnacle Pro Cleaning Service provides routine commercial cleaning and janitorial services for business and commercial properties. Services are limited to the scope specifically approved between the Company and the client.

Unless specifically agreed to in writing, services do not include:

Hazardous material removal
Biohazard remediation
Mold remediation
Crime scene cleanup
Industrial chemical cleanup
Asbestos removal
Medical waste disposal
Heavy construction debris removal
Specialized restoration services
High-access exterior window cleaning
Specialized floor restoration unless separately approved in writing

Client Responsibilities

Clients are responsible for providing safe, reasonable, and timely access to service areas during scheduled service times. Clients are also responsible for securing valuables, confidential information, sensitive equipment, cash, jewelry, firearms, medications, personal belongings, and restricted materials before services are performed.

Clients must notify Pinnacle Pro Cleaning Service of any hazardous conditions, restricted areas, alarm systems, building access requirements, security procedures, fragile items, damaged surfaces, or special instructions before services begin.

Pinnacle Pro Cleaning Service is not responsible for damages, delays, incomplete services, access issues, or service limitations caused by:

Unsafe conditions
Blocked or restricted access
Utility interruptions
Pre-existing damage
Hidden defects
Loose or improperly installed fixtures
Unstable furniture or equipment
Improper facility maintenance
Ordinary wear and tear
Items not properly secured by the client

Scheduling & Service Access

Cleaning schedules are arranged based on operational availability, staffing, property access, service frequency, and the approved scope of work.

Delays, schedule changes, or service adjustments may occur due to severe weather, unsafe conditions, emergencies, staffing limitations, building access issues, security restrictions, equipment failure, utilities being unavailable, or events outside the Company’s reasonable control.

Pinnacle Pro Cleaning Service reserves the right to reschedule, modify, suspend, or refuse service when necessary to protect employees, clients, property, or business operations.

Payments & Outstanding Balances

Clients agree to pay all invoices according to the payment terms established in their proposal, agreement, invoice, or approved service arrangement.

Late payments may result in:

Late fees
Service suspension
Termination of recurring services
Collection activity
Legal action when necessary

Clients are responsible for all reasonable collection costs, attorney fees, arbitration costs, court costs, filing fees, and related expenses associated with recovering unpaid balances to the fullest extent permitted by law.

Inspection & Reporting of Service Concerns

Clients are responsible for inspecting completed services within a reasonable period after service completion. Any concerns regarding service quality, missed areas, property damage, or other issues must be reported in writing as soon as possible.

Pinnacle Pro Cleaning Service must be given a reasonable opportunity to inspect and address verified concerns before refunds, credits, chargebacks, third-party remediation, or legal claims are pursued.

Failure to provide timely written notice of concerns may constitute acceptance of the services performed to the fullest extent permitted by law.

No Guarantee of Specific Cleaning Results

Cleaning results may vary depending on property condition, surface type, material age, maintenance history, prior damage, staining, buildup, traffic levels, environmental conditions, and other factors outside the Company’s control.

Pinnacle Pro Cleaning Service does not guarantee complete removal of stains, odors, discoloration, buildup, residue, allergens, bacteria, viruses, mold, damage, or pre-existing conditions unless specifically agreed to in writing.

Website Use Restrictions

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to website systems
Interfere with website functionality
Upload malicious code, spam, or harmful material
Copy, scrape, reproduce, or exploit website content without written permission
Use automated systems to access the website excessively
Misrepresent your identity or submit false information

Intellectual Property

All content on this website, including text, logos, graphics, photographs, service descriptions, layouts, design elements, branding, and related materials, is owned by Pinnacle Pro Cleaning Service or its licensors and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, modification, or commercial use of website materials is prohibited without prior written consent.

Third-Party Services & Links

This website may contain links to third-party websites, platforms, maps, review sites, payment processors, social media pages, or other external resources. Pinnacle Pro Cleaning Service does not control and is not responsible for third-party content, privacy practices, policies, security, availability, or services.

Use of third-party websites or services is at your own risk.

No Warranties

This website and all information provided are offered on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Pinnacle Pro Cleaning Service does not guarantee:

Continuous website availability
Error-free operation
Accuracy or completeness of website content
Availability of specific services
Specific cleaning results
Compatibility with all browsers, devices, or systems

Limitation of Liability

To the fullest extent permitted by law, Pinnacle Pro Cleaning Service shall not be liable for indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages arising from website use, service inquiries, communications, proposals, estimates, invoices, agreements, or services provided.

This limitation includes, but is not limited to:

Loss of revenue
Loss of profits
Loss of business opportunities
Business interruption
Operational downtime
Loss of data
Loss of goodwill
Third-party claims
Unauthorized access to information

In no event shall the total liability of Pinnacle Pro Cleaning Service exceed the amount actually paid by the client for the specific services directly giving rise to the claim, unless otherwise required by applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless Pinnacle Pro Cleaning Service, its owners, employees, contractors, affiliates, agents, representatives, and service providers from and against any claims, liabilities, damages, losses, expenses, costs, attorney fees, or legal expenses arising from:

Your use of the website
Your violation of these Terms
Your misuse of services
Your violation of applicable law
Your violation of third-party rights
Information submitted through the website
Unsafe property conditions
Client negligence or failure to disclose relevant information

Dispute Resolution & Mandatory Arbitration

Any dispute, claim, or controversy arising out of or relating to use of this website, communications with Pinnacle Pro Cleaning Service, requested services, proposals, estimates, invoices, agreements, property conditions, or business interactions shall first be attempted to be resolved through good-faith informal negotiations between the parties.

If a dispute cannot be resolved informally, the dispute shall be resolved exclusively through binding arbitration conducted in the State of South Dakota, unless arbitration is prohibited by applicable law.

Arbitration shall be conducted by a neutral arbitrator. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

By using this website, requesting services, or engaging with Pinnacle Pro Cleaning Service, you knowingly waive the right to file a lawsuit in court except where arbitration is prohibited by law or where limited court action is necessary to enforce an arbitration award, collect unpaid balances, or seek emergency injunctive relief.

Waiver of Jury Trial

To the fullest extent permitted by law, both parties knowingly and voluntarily waive any right to a jury trial for disputes arising from website use, requested services, service agreements, invoices, communications, property conditions, or business interactions with Pinnacle Pro Cleaning Service.

Class Action Waiver

Any dispute or claim must be brought solely in an individual capacity and not as part of any class action, collective action, consolidated action, representative proceeding, or private attorney general action.

You agree that you may not participate in any class-action lawsuit or class-wide arbitration against Pinnacle Pro Cleaning Service or its owners, employees, contractors, affiliates, representatives, or service providers.

Limitation of Claims

Any claim relating to website use, requested services, cleaning performance, property conditions, invoices, communications, agreements, or related business interactions must be submitted in writing within a reasonable time after the event giving rise to the claim.

Failure to provide timely written notice may result in waiver of the claim to the fullest extent permitted by law.

Attorney Fees & Collection Costs

If Pinnacle Pro Cleaning Service must enforce these Terms, collect unpaid balances, defend claims, pursue arbitration, respond to legal action, or seek legal remedies arising from website use or services provided, the Company shall be entitled to recover reasonable attorney fees, arbitration costs, court costs, collection fees, filing fees, expert fees, and related expenses to the fullest extent permitted by law.

Termination of Website Access

Pinnacle Pro Cleaning Service reserves the right to restrict, suspend, or terminate access to the website at any time without notice for conduct believed to violate these Terms, interfere with website functionality, create security risks, harm business operations, or violate applicable laws.

Force Majeure

Pinnacle Pro Cleaning Service shall not be responsible for delays, interruptions, service limitations, or failure to perform caused by events beyond reasonable control, including severe weather, natural disasters, labor shortages, transportation disruptions, utility failures, equipment failures, governmental actions, emergencies, pandemics, building access issues, unsafe conditions, or acts of God.

Governing Law & Venue

These Terms shall be governed by and interpreted under the laws of the State of South Dakota without regard to conflict of law principles.

To the extent any dispute is not subject to arbitration, the parties agree that any legal action shall be brought in the appropriate state or federal courts located in South Dakota, and the parties consent to personal jurisdiction and venue in those courts.

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with the Privacy Policy and any written proposal, service agreement, invoice, work order, or approved authorization, constitute the complete understanding regarding website use and related service communications.

Changes to These Terms

Pinnacle Pro Cleaning Service reserves the right to update or modify these Terms at any time. Updated versions will be posted on this page with a revised effective date.

Continued use of the website after updates are posted constitutes acceptance of the revised Terms.

Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Pinnacle Pro Cleaning Service
615 S Lyons Ave, Suite 200
Sioux Falls, SD 57106
Phone: (605) 838-8505