Privacy Policy
Effective Date: April 25, 2026
Pinnacle Pro Cleaning Service (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, submit a form, request a quote, call us, email us, or otherwise interact with our commercial cleaning services.
This Privacy Policy applies to information collected through our website, online forms, phone communications, email communications, and related business interactions connected to Pinnacle Pro Cleaning Service.
Company Information
Pinnacle Pro Cleaning Service
615 S Lyons Ave, Suite 200
Sioux Falls, SD 57106
Phone: (605) 838-8505
Information We Collect
We may collect personal and business information that you voluntarily provide when you contact us, request a quote, schedule a walkthrough, submit a form, ask a question, or communicate with us about our services.
The information we may collect includes:
- Name
- Business name
- Email address
- Phone number
- Service address or business location
- Billing address, if applicable
- Details about your facility or requested cleaning services
- Preferred service schedule or availability
- Messages, comments, or information submitted through website forms
- Payment-related information when applicable
Information Collected Automatically
When you visit our website, certain information may be collected automatically through website technology, analytics tools, server logs, cookies, or similar tracking technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Referring website or search engine
- General location information based on IP address
- Website performance and usage data
How We Use Your Information
We use collected information to operate our business, respond to inquiries, provide estimates, schedule services, communicate with clients, improve our website, and manage our commercial cleaning operations.
We may use your information to:
- Respond to quote requests and service inquiries
- Schedule walkthroughs, consultations, or cleaning services
- Prepare proposals, service agreements, invoices, or work orders
- Communicate about current or requested services
- Provide customer support
- Improve our website, services, and client experience
- Send service-related updates or administrative notices
- Process payments, if applicable
- Maintain business records
- Protect our business, clients, website, and legal rights
- Comply with applicable laws, regulations, or legal obligations
Website Forms and Quote Requests
When you submit a contact form, quote request, or service inquiry through our website, you agree that Pinnacle Pro Cleaning Service may use the information provided to contact you regarding your request.
Submitting a form does not create a client relationship, service agreement, or obligation for either party. Services begin only after a proposal, agreement, work order, or written authorization has been approved by both parties.
Phone, Email, and Text Communications
By providing your phone number or email address, you authorize Pinnacle Pro Cleaning Service to contact you regarding your inquiry, quote request, scheduled service, proposal, agreement, invoice, account, or related business communication.
Communications may include phone calls, emails, text messages, or voicemail messages related to requested services or existing client relationships. Message and data rates may apply for text communications. You may request that we stop sending non-essential communications at any time.
Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, or similar technologies to improve website performance, understand visitor activity, measure marketing effectiveness, and improve user experience.
Cookies may help us understand which pages are visited, how visitors use the website, and how we can improve our online content. You may disable cookies through your browser settings, but some website features may not function properly.
Analytics and Advertising Tools
We may use third-party tools such as Google Analytics, Google Search Console, Google Ads, Meta/Facebook tools, or similar platforms to understand website traffic, measure advertising performance, and improve our services.
These third-party platforms may collect information according to their own privacy policies. Pinnacle Pro Cleaning Service does not control how third-party platforms independently collect or process information.
How We Share Information
We do not sell your personal information. We may share information only when reasonably necessary to operate our business, provide services, manage communications, process payments, maintain website functionality, or comply with legal obligations.
Information may be shared with:
- Website hosting providers
- Email and communication providers
- Customer relationship management or scheduling tools
- Payment processors or billing platforms
- Marketing or analytics platforms
- Professional advisors, such as accountants, attorneys, or insurance providers
- Service providers who help operate our business
- Government authorities or legal parties when required by law
Service Providers and Third Parties
Third-party service providers may only access information as needed to perform business-related services on our behalf. These providers are expected to protect information and use it only for the purpose of providing their services.
We are not responsible for the privacy practices of independent third-party websites, platforms, or services that are not owned or controlled by Pinnacle Pro Cleaning Service.
Payment Information
If payments are accepted online or through third-party payment processors, payment information may be processed by independent payment platforms. We do not intend to store complete credit card numbers directly on our website.
Payment processors may collect and process payment information according to their own privacy and security policies.
Data Security
We take reasonable administrative, technical, and physical measures to help protect information submitted to us. These measures may include secure website connections, access controls, website security tools, and limited access to business information.
However, no website, internet transmission, email communication, or electronic storage system can be guaranteed to be completely secure. By using our website or submitting information electronically, you acknowledge that transmission of information carries inherent security risks.
Data Retention
We may retain personal and business information for as long as reasonably necessary to respond to inquiries, provide services, manage client relationships, comply with legal obligations, resolve disputes, maintain business records, enforce agreements, and support legitimate business operations.
We may retain certain records even after services end if required for accounting, legal, tax, insurance, security, or business documentation purposes.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to legal, contractual, accounting, security, and business recordkeeping requirements.
You may also opt out of non-essential marketing communications by following unsubscribe instructions, replying with an opt-out request, or contacting us directly.
Do Not Sell Personal Information
Pinnacle Pro Cleaning Service does not sell personal information. We do not exchange personal information for money. Certain analytics or advertising technologies may be considered “sharing” or “targeted advertising” under some state privacy laws, depending on where a visitor resides and how the technology is used.
Visitors may manage cookies through their browser settings or available privacy controls.
Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete it.
Links to Other Websites
Our website may contain links to third-party websites, social media platforms, maps, review platforms, or other external resources. We are not responsible for the privacy practices, content, security, or policies of third-party websites.
Visitors should review the privacy policies of any third-party websites they visit.
Business Transfers
If Pinnacle Pro Cleaning Service is involved in a merger, acquisition, restructuring, sale of assets, financing, or business transfer, information may be transferred as part of that transaction, subject to applicable law.
Legal Compliance and Protection
We may disclose information when we believe it is necessary to comply with applicable law, respond to lawful requests, enforce agreements, protect our rights, investigate security issues, prevent fraud, collect unpaid amounts, protect users or the public, or respond to legal proceedings.
South Dakota and United States Users
Pinnacle Pro Cleaning Service is based in Sioux Falls, South Dakota, and primarily provides commercial cleaning services in South Dakota communities. This website is intended for use by individuals and businesses located in the United States.
If you access this website from outside the United States, you understand that your information may be processed and stored in the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website, services, technology, or legal obligations. The updated version will be posted on this page with a revised effective date.
Continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Pinnacle Pro Cleaning Service
615 S Lyons Ave, Suite 200
Sioux Falls, SD 57106
Phone: (605) 838-8505